Privacy Policy

Last Updated: March 2025

At araetelomelorjila, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you engage with our budget management education services. We're based in Australia and operate under the Australian Privacy Principles (APPs) outlined in the Privacy Act 1988.

Information We Collect

When you register for our learning programs or contact us about budget strategies, we gather certain details to provide you with relevant educational content and support.

Personal Information

This includes your name, email address, phone number, and postal address. We need this information to send course materials, respond to your inquiries, and keep you informed about program updates. If you're applying for a course starting in late 2025 or early 2026, we'll also collect information about your educational background and financial literacy goals.

Technical Data

Our website automatically collects certain technical information when you visit. This includes your IP address, browser type, device information, and how you interact with our pages. We use this data to improve our website performance and understand which educational resources are most helpful to our visitors.

Financial Learning Information

When you participate in our budget management courses, we may collect information about your learning progress, quiz results, and course completion status. This helps us tailor the educational experience and provide better support.

How We Use Your Information

We're pretty straightforward about what we do with your data. Everything we collect serves a specific purpose related to delivering quality financial education.

  • Delivering course materials and educational content about budget management strategies
  • Communicating with you about program schedules, upcoming courses, and important updates
  • Processing your enrolment in programs scheduled for autumn 2025 or early 2026
  • Improving our teaching methods and course content based on student feedback and engagement
  • Sending relevant educational resources and tips about financial planning
  • Responding to your questions and providing technical support
  • Ensuring our website functions properly and remains secure

We will never sell your personal information to third parties. Your data stays with us and is used solely to support your learning experience.

Data Sharing and Disclosure

There are limited circumstances where we might share your information with others. When we do, we make sure they're trustworthy and bound by strict confidentiality agreements.

Service Providers

We work with carefully selected service providers who help us deliver our courses. This might include email service platforms, learning management system providers, and payment processors. These companies only receive the information they need to perform their specific tasks and can't use it for anything else.

Legal Requirements

Sometimes Australian law requires us to share information with government authorities or law enforcement. We'll only do this when legally obligated, and we'll notify you unless prohibited by law.

Business Transfers

If araetelomelorjila is acquired by another organization or merges with another educational institution, your information may be transferred as part of that transaction. You'd be notified well in advance if this happens.

Your Privacy Rights

Under Australian privacy law, you have several important rights regarding your personal information. Here's what you can do:

Right What This Means
Access You can request a copy of all personal information we hold about you
Correction If any information is incorrect or outdated, you can ask us to fix it
Deletion You can request that we delete your personal information in certain circumstances
Restriction You can ask us to limit how we use your information
Complaint You can lodge a complaint with us or the Office of the Australian Information Commissioner

To exercise any of these rights, just send us an email. We'll respond within 30 days and work with you to resolve any concerns. There's no charge for most requests, though we may charge a reasonable fee if a request is particularly complex or repetitive.

Data Security Measures

We protect your information using industry-standard security practices. Our systems use encryption both when data is transmitted and when it's stored on our servers. Access to personal information is restricted to authorized staff members who need it to do their jobs.

That said, no online system is completely secure. While we implement strong safeguards, we can't guarantee absolute security. We recommend that you use a strong password for your account and don't share it with others.

Data Breach Response

If a data breach occurs that's likely to result in serious harm, we'll notify you and the Office of the Australian Information Commissioner as required by the Notifiable Data Breaches scheme. We'll explain what happened, what information was involved, and what steps we're taking to address the situation.

Data Retention and Deletion

We keep your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

  • Active student records are maintained throughout your enrolment and for seven years afterward, as required by Australian educational record-keeping regulations
  • Marketing contact information is retained until you unsubscribe or request removal
  • Website analytics data is typically aggregated and anonymized after 26 months
  • Financial transaction records are kept for seven years to meet tax and accounting requirements

When information is no longer needed, we securely delete or anonymize it. You can request earlier deletion in certain situations, and we'll accommodate this unless we have a legal obligation to retain the data.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our site.

Types of Cookies We Use

Essential cookies keep our website functioning properly and allow you to navigate and use key features. Analytics cookies help us understand visitor behavior so we can improve our content and services. Preference cookies remember your settings and choices.

You can control cookie settings through your browser preferences. Blocking some cookies may affect your ability to use certain features of our website.

Third-Party Links and Services

Our website occasionally links to external resources and educational materials hosted by other organizations. When you click these links, you're leaving our site and entering another organization's website with its own privacy practices.

We're not responsible for the privacy policies or practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are designed for adults aged 18 and over. We don't knowingly collect personal information from anyone under 18 without parental consent. If you're a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.

International Data Transfers

Your information is primarily stored on servers located in Australia. Some of our service providers may store or process data in other countries, particularly the United States. When this happens, we ensure these providers maintain adequate data protection standards through contractual obligations and compliance with international privacy frameworks.

Changes to This Policy

We update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email or through a prominent notice on our website. The "Last Updated" date at the top of this page shows when the most recent changes were made.

We encourage you to review this policy periodically, especially before enrolling in new courses or providing additional personal information.

Contact Us About Privacy

If you have questions about this privacy policy or want to exercise your privacy rights, we're here to help. You can reach us at:

araetelomelorjila
Tippett St
Townsville, QLD, Australia 4812
Phone: +61 406 472 208
Email: support@araetelomelorjila.com

We aim to respond to all privacy inquiries within five business days. For complex requests, we may need up to 30 days and will keep you informed of our progress.